Help center
How can we help?
Getting started
What is Ayo?
Ayo is a link-in-bio page for creators, streamers and online communities. Put your links, posts, socials, game ranks and more on one page at ayo.so/yourname.
How do I get started?
Create an account and claim your username. You land in the Dashboard, where you can add your first links right away.
Is there a free plan?
Yes. Free includes up to 9 links, 3 text posts, the Spotlight and Classic layouts, every palette and custom colours, game ranks and basic analytics (your Visitors count and Visitors list). Upgrade to Pro any time for more room and the extras.
Profile & username
How do I change my name and bio?
In the Dashboard, press Edit on your profile card (or Add a short bio), then Save to draft. Your name can be up to 60 characters. Publish to show the change on your page.
How do I change my profile photo?
Click your photo on the profile card and choose Upload photo. You can drag and zoom to fit it in the circle before saving. Images must be under 10 MB, and animated GIFs keep their animation.
How do I change my username?
Open Settings → Account, enter a new username and press Change username. Free accounts can change it once in any 30 days and Pro accounts twice. Switching back to an old name you still hold doesn't count.
What happens to my old link when I change my username?
For 30 days, your old ayo.so link (and your post links) send visitors to your new name, and nobody else can take the old name.
What usernames can I use?
Usernames are 1 to 15 characters: letters, numbers and underscores. A few names are reserved for Ayo, such as help, login and blog.
Links & folders
How do I add links?
In the Dashboard, press Add and choose Link, or just paste a URL. We fetch a preview with the title and image, and you can change both.
How many links can I add?
Free pages can have up to 9 links. Pro pages can have up to 100.
How do I add folders?
Press Add and choose Folder, then give it a name. Folders are a Pro feature.
How many folders can I add?
Free accounts can't create folders. Pro accounts can create up to 100.
What content do folders support?
Folders can hold links or posts. Organise them however you like.
Do Spotify links play a preview?
Yes, on every plan. Add a Spotify track link like any other link, and your page shows it with the cover art and a Preview button that plays 30 seconds of the song.
Posts
How do I add posts?
Press Add and choose Post, or open Posts in the Dashboard and write a new one.
How many posts can I add?
Free accounts can add up to 3 text posts. Pro accounts can add up to 100 posts with images.
Appearance
How do I change the theme of my page?
Open Appearance in the Dashboard and pick a layout and one of nine palettes, or set your own colours. Changes stay in your draft until you publish. Spotlight and Classic are free; Bento and Stage need Pro.
How do I add a background image?
Open Appearance and press Upload next to Background image. Images must be under 10 MB. Like other changes, it shows on your page once you publish.
Can I number my links?
On the Stage layout (Pro), turn on Number links in Appearance to show 01, 02, 03 in front of your links. Links inside folders are not numbered.
Drafts & publishing
Why don't my changes show on my page?
Your edits are saved to a draft first. Press Publish at the top of the Dashboard to put them on your page. The live preview shows the draft while you work.
Which changes show up right away?
The show/hide switches in Badges (visitor count, Early user, Promoter, Made with Ayo), your custom domain and your verified badge apply straight away. Everything else, including game ranks, waits for Publish.
How do I undo my unpublished changes?
Press Discard at the top of the Dashboard. It deletes the draft and puts the Dashboard back to your live page. This can't be undone.
Badges & verification
How do I show my game ranks?
Press Add and choose Game ranks, or open Badges in the Dashboard. Pick your rank for any of 11 games: League of Legends, TFT, Valorant, Apex Legends, Marvel Rivals, CS2, Dota 2, FACEIT, Fortnite, Overwatch 2 and PUBG. Set a game back to None to hide it. Ranks show after you publish.
How do I hide the visitor count on my page?
Open Badges in the Dashboard and turn off Show the visitor count on my page. It applies right away.
What are the Early user and Promoter badges?
Early user is for people on Ayo since before 2022, and Promoter is for people who helped spread the word about Ayo. If you have them, you can show or hide each one in Badges.
Can I hide "Made with Ayo"?
On Pro it is hidden by default, and you can turn it back on in Badges. Free pages always show it.
How do I get the verified badge?
Pro members can apply in Badges, under Verification. We review each request by hand, and the row shows Pending until we do. If Pro ends, the verified badge is removed.
Profile music
How do I add music to my page?
Profile music is a Pro feature. Press Add and choose Profile music, then upload an MP3, M4A, WAV or OGG file up to 10 MB. You can edit the title, artist and cover. Publish to play it on your page.
Does the music play automatically?
Visitors first see a screen saying the profile has music. They can tap to enter with the music on, or enter without it. The song loops, and visitors control the volume.
Stats
What are Visitors?
Visitors is the number of different people who viewed your page. Each person counts once, and bots are left out. Open Stats in the Dashboard to see it. It is free on every plan.
Can I see who viewed my page?
Stats shows the Ayo users who viewed your page, most recent first. People without an Ayo account are counted but not named.
What does Pro add to Stats?
Pro adds views, link clicks and click rate for the last 7 or 30 days, a chart of views per day, and your top links by clicks.
Discord
How do I connect my Discord?
Open Settings → Connections in the Dashboard and press Connect Discord in the Discord card, then authorize Ayo on Discord. It's free on every plan. See the step-by-step guide.
What do I get for connecting Discord?
Your Discord shows on your page and nobody else can use your Discord name on theirs. You join the ADYNATO Discord, our studio's home server where Ayo is one of the products you can opt into, with the Discord Verified role. Pro members also get the Ayo Pro role, which opens the #supporter channel, and Pro members with a verified badge get Ayo Verified.
Can I change my nickname in the ADYNATO Discord?
Pro members show up as ayo.so/yourname, and it follows your username. You can turn it off with the switch in the Discord card in Settings → Connections, and your normal Discord name shows instead. Ayo can't set any other nickname.
What happens to my Discord roles if Pro ends?
Ayo Pro and Ayo Verified are removed and the ayo.so nickname is cleared. Your Discord stays connected and you keep Discord Verified. Subscribe again and the Pro roles come back.
How do I switch to a different Discord account?
Press Reconnect in the Discord card in Settings → Connections and sign in with the account you want. Your nickname setting is kept.
Connecting Discord didn't work. What now?
If it says the sign-in didn't go through, connect again from Settings → Connections. If your Discord is connected but your roles couldn't be set up, join the ADYNATO Discord with the invite link, then connect again. Still stuck? Ask us in the Discord or by email.
Custom domains
How do I connect my custom domain?
Pro users can connect a custom domain from the page settings in the Dashboard. Follow our step-by-step guide, and ask us on Discord or by email if you get stuck.
Orgs
What is an org?
An org is a page for a band, label, team or brand that several people can edit. Open the page switcher in the Dashboard and choose Create org. You can own up to 5 orgs.
How do I add people to my org?
With the org selected, open Settings → Members and invite them by username or email as an Editor. An org can have up to 10 people, including you and pending invites. Invites expire after 14 days.
What can editors do?
Editors can edit and publish the page, see Stats and change badges. Only the owner can manage billing, the username, the custom domain and members, or transfer or delete the org.
How does Pro work for orgs?
Org Pro is billed to the org, separately from your own plan. Only the owner can upgrade or manage it, from Settings → Plan with the org selected.
Can I turn my account into an org?
Yes. In Settings → Danger zone, choose Turn into an org and pick the account that will own it. Your username, content, stats and Pro move to the org. After that you can't sign in as the old account, and this can't be undone.
Account
How do I change my email?
Open Settings → Account, enter your new email and press Send confirmation. Your email changes once you open the link we send to the new address, within 24 hours.
How do I change my password?
Open Settings → Password and use Change password. New passwords need at least 8 characters. This device stays signed in, and other devices are signed out within a few minutes. Forgot it? Press Forgot your password? on the login page.
Can I use the Dashboard in dark mode?
Yes. In Settings → Dashboard theme, choose System, Light or Dark. It only changes how the Dashboard looks to you, not your page.
Can Ayo feature my page in its marketing?
Only if you say so. In Settings → Privacy, turn on Feature my page. Ayo may then show your public page on the Ayo website, in marketing emails and in other promotional material, but never your account details. It's off unless you turn it on, and you can turn it off at any time. For an org's page, only the org's owner can change it.
How do I delete my account?
Email us at support+ayo@adynato.com from your account's email address and ask us to delete it. There's no delete button in the Dashboard.
Plans & billing
What does Pro cost?
Pro is $2.99 a month or $19.99 a year. See Pricing for everything it includes.
How do payments work?
Payments are handled securely by Stripe.
What happens to my page if I stop paying for Pro?
Nothing is deleted. Your page stays up, but you can't go over the Free limits or use Pro-only features until you subscribe again.
Do I need a card for the Free plan?
No. Free needs no credit card.
Still stuck?
We're happy to help with questions, issues and feedback.
Ask us on Discord
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Socials
How do I add my social medias?
In the Dashboard, press Add your socials under your profile. We support 40+ platforms, including Twitch, Kick, Steam and Discord.